The article discusses the significant frustration felt by founders in cancelling their subscriptions with Carta, highlighting the company's convoluted cancellation process that often relies on mandatory meetings, which can be difficult to schedule. Several user comments reflect dissatisfaction related to unexpected charges and cancellation difficulties, leading to a perception of Carta as untrustworthy. Founders argue that the required processes create undue challenges for users trying to manage their options and financial commitments. Additionally, there is a growing sentiment among users that companies should be more transparent and user-friendly in their cancellation policies, especially in light of potential regulatory changes regarding subscription services.