AI Agents: Less Capability, More Reliability

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The discussion centers around the current limitations of AI agents in performing tasks like booking flights, highlighting a general sentiment that while these agents could theoretically simplify processes, they often lead to frustration due to their unreliability. Users express that the complexity of human communication poses significant challenges in training AI to handle real-world tasks effectively. Many commenters advocate for focusing on precise workflows rather than overly ambitious capabilities. Concerns are raised about the effectiveness of current AI tools compared to more traditional methods, like web searches. There's a call for AI to improve in accuracy and reliability, as sacrificing these for convenience can lead to a negative user experience. Contributors also highlight the need for clearer communication regarding AI capabilities to manage user expectations better.
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