The Merlin Bird ID app utilizes sound identification technology to enhance the birdwatching experience. Users have reported increased success in identifying bird species through sound since they started using the app, attributing this development to machine learning and AI advancements. Users appreciate the app's reliability and the researchers' commitment to creating robust identification models. Suggestions for improvement have been made, such as the ability to cast sound playback to external speakers. Overall, this app significantly enriches the birdwatching hobby.