The FTC has initiated actions against Uber, citing deceptive practices related to billing and the complexity of cancellation processes. Users have reported navigating around 23 screens and performing up to 32 actions just to cancel their service, highlighting the issue of dark patterns in UX design. Users have mixed feelings about the value of the Uber One subscription, with some suggesting that they receive better deals after canceling their subscriptions rather than maintaining them. Some users expressed frustration with governmental actions against Uber, indicating a belief in the company's potential benefits despite current controversies.