Optum, a health services arm of UnitedHealth, faced scrutiny after it left an AI chatbot exposed online, potentially compromising patient data. The incident highlights the increasing vulnerabilities associated with AI technologies and raises questions about data security practices in healthcare. Experts emphasize the need for robust cybersecurity measures and proper testing protocols to safeguard sensitive information. This serves as a cautionary tale for other organizations utilizing AI in healthcare and beyond, underscoring the importance of maintaining strict security standards, especially when it involves personal health information.