WorkDone is leveraging AI technology to audit medical charts and address errors that may lead to denied insurance claims. The platform appears to focus on differentiating between documentation errors and intentional claim denials by insurance companies. Users have raised questions about the reliability of the AI system, specifically regarding the risk of false positives and the robustness of the reviewing process. Further inquiries point to integration with Electronic Health Records (EHRs) and the user experience impact of requiring physicians to leave their primary EHR system to access the auditing tool. Testimonials about previous EHR integration experiences, such as with PowerChart and Epic, indicate potential challenges with usability that the new tool might face. Overall, this initiative presents a significant opportunity in the healthcare technology landscape, aiming to reduce errors and improve claim processing efficiency through AI.