The Python `help()` function serves as an interactive help system, allowing users to get information about Python objects, functions, and modules directly in the command line. However, comments from users highlight areas for improvement in how the function deals with symbols, such as `*`, `/`, and `**`, which can be confusing. There are also mentions of alternative tools like `wat`, which provides a more detailed inspection of objects and is preferred by some developers for its capability to display docstrings and other information quickly. Overall, while `help()` is widely used, there is a call for better coverage of certain symbols and functionalities, reflecting the ongoing need for comprehensive learning resources in programming languages.