The article discusses the author's journey from working at McKinsey to launching his own startup, 'Meanwhile', which aims to become the world's largest life insurer by leveraging technology and automation to serve a billion customers. This ambition has sparked significant debate among commenters, particularly regarding ethical considerations of using AI for customer service and the potential downsides of automation in the insurance industry. The author’s approach reflects a trend in startups seeking to disrupt traditional industries by utilizing digital solutions, yet it has raised concerns about the lack of human interaction in customer service and potential regulatory issues tied to integrating cryptocurrency with life insurance. The shifting dynamics in startup environments, especially those founded by ex-consultants, evoke discussion around the merits and limitations of consultancy experience in developing innovative solutions.